Terms & Conditions
Terms and Conditions
These Terms and Conditions govern the use of our website and services. By booking or using our services, you agree to the terms outlined below.
1. Services
We provide real estate photography, videography, and related media services. All services are subject to availability and must be booked in advance.
2. Booking & Payment
Bookings are confirmed upon approval. Payment terms may vary depending on the service but must be completed as agreed prior to or after delivery.
3. Cancellations & Rescheduling
All cancellations and rescheduling are subject to the policies outlined in our Booking Policy. By booking, you agree to those terms.
4. Property Access & Responsibility
Clients are responsible for ensuring the property is accessible and photo-ready at the scheduled time. We are not responsible for staging, cleaning, or preparing the property beyond minor adjustments.
5. Service Limitations
We reserve the right to refuse or stop service if conditions are unsafe, inaccessible, or unsuitable for completing the job.
6. Delivery & Turnaround
Delivery timelines are estimates and may vary depending on workload or unforeseen circumstances. Typical turnaround times are outlined on our website or booking details.
7. Revisions
Basic edits are included as part of the service. Additional edits or major revisions may be subject to extra fees.
8. Media Usage Rights
Clients are granted a license to use the delivered media for marketing and listing purposes. Media may not be resold, transferred, or used for other commercial purposes without permission.
We reserve the right to use media for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.
9. Liability
We are not liable for:
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Missed opportunities due to delays outside our control
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Property condition affecting final results
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Restrictions preventing certain services (e.g., drone limitations)
Our liability is limited to the cost of the service provided.
10. Third-Party Services
We may use third-party platforms for booking, delivery, or communication. We are not responsible for their performance or policies.
11. Website Use
You agree not to misuse this website or attempt to interfere with its functionality.
12. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any updates.